Grow with us and join our team as:
IT Infrastructure Support Specialist with German language
Duties and Responsibilities:
- provide technical support to Eurofins IT users primarily in the area of front-end devices and maintain users' satisfaction with their IT working environment,
- end user account maintenance; including account creation, ongoing maintenance and deletion,
- maintain the front-end IT infrastructure (Workstations, Smartphones, Jabber, GotoMeeting etc) and ensure their reliability,
- assume ownership and provide consistent follow-through to assure problems are resolved and respond to last minute requests,
- interact with programmers and Infrastructure staff on issues that have been escalated,
- prepare documents for SOPs & Change Requests and also follow ups.
- advanced written and verbal communication skills in German,
- good written and verbal communication skills in English,
- at least 2 years’ experience in IT support,
- the ability to work independently and as part of a team with a courteous and professional attitude,
- excellent time management and prioritization skills,
- software troubleshooting ability for problem research and error isolation,
- problem solving and the ability to handle multiple projects/clients at once in a fast paced environment,
- must have the technical aptitude to learn, apply and solve technological solutions and/or challenges,
- expertise in Microsoft Office: Outlook, Word, Excel, PowerPoint,
- experience working with PC based hardware, software and networking components,
- experience in IT Service Desk,
- undergraduate degree in IT or equivalent by experience or industry certifications.
- very attractive, multicultural and friendly project environment in fast growing international company,
- cooperation with highly skilled and professional team of architects, functional and technical experts,
- hands-on experience and participation in establishing of business & IT enterprise architecture,
- flexible working hours including combination of remote work, home office and international travels,
- possibility to grow and make the next step in your professional career and self-development,
- long-term relationship and very attractive and competitive salary package and bonus.
If you are interested, please send your CV in English by clicking "Aplikuj teraz" button.