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Oferta pracy: Analyst

Miejsce pracy: Warszawa, Mazowieckie

Branża: Obsługa Klienta / Call Center

rodzaj pracy: praca


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The Specialist Area

Responsibility to deliver high quality analysis of the client or product and provide, maintain in depth knowledge and insight into the assigned portfolio of specific market(s), client/product group, sector, country and regional areas.

The Responsibilities

  • Identify and escalate potential risks and operational issues as appropriate
  • Be responsible for own open, pending and closed cases.
  • Be in line with and understand Business As Usual (BAU) processes, Compliance rules and regulatory guidelines as required,
  • Prioritize your own tasks and as well as received cases
  • Build and keep up good relationship with business partners
  • Discuss, explain and where required challenge the outcome of individual cases and interact with local business partners
  • Respond to a defined range of customer requests, offering one of a number of solutions to commonly made requests within defined business parameters.
  • Meet customer requests in an efficient and professional manner, providing information to customers in an appropriate timeframe that ensures the customer has a full understanding of the solution provided.

The Requirements

Fluent English (written and spoken) and very good knowledge of Swedish, Finish, Danish, Norweagen

Master's degree or undergraduate (preferable banking, economy or finance)

Computer literate (Windows, MsOffice) 


Podsumowanie oferty:

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